Members of the IRIS Network met this fall for their annual conference in sunny Sydney. The event was hosted by our network partner ‘Instinct and Reason.’ Members from all over the world attended it.

Dr. Megha gave a talk on “Voice of Customer” surveys that Q&Q regularly conducts in various industries, including automobile, FMCG, and Telecom. However, this one was special as this VOC was conducted amongst senior professionals of an organization that was undergoing a merger process.

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